All cylinders are well packed to prevent damaged to the cylinder during delivery. They are packed using tough folded cardboard, with a wooden pallet protecting the bottom to prevent scuffing and dents. Please note some manufactures pack cylinders differently but most manufactures pack them this way.
Cylinders are shipped standing upright as lying vertically can damage them in transit. We recommend that the cylinder is inspected on delivery by the customer or plumber as damage may have occurred during transit. Any damage must be reported as soon as possible.
We ship most of our products straight from the manufacture, in some cases we ship straight from our warehouse. The cylinder is inspected before shipping as we are determined to make your shopping with us a trouble free experience.
Small items are shipped with the same care and awareness that damage may occur. Small items are wrapped and bagged in some cases sent in tough cardboard boxes to prevent damage.
If you have any questions regarding products or shipping please talk to us on live chat.
c w commerce ltd Unit 6 2A Corporation Yard Harwich Road Colchester Essex CO4 3BN
Company No: 5113922 VAT REG NO: 839 6254 91