Introduction & Maintenance Stelflow
- The corrosion resistant Stelflow Unvented cylinder is made from Duplex Stainless Steel. It is highly insulated with environmentally friendly foam enclosed in a rust resistant white steel case.
- It is available in Direct, and Indirect versions in a family of 7 sizes from 90 – 300 litres in Twin Coil and Indirect. Direct Eco units are available in 5 sizes from 150 - 300 litres . There is also a range of slimstyle units from 60 - 210 Litres again in Direct and Indirect versions.
- To help ensure compliance with the relevant Water and Building Regulations all Stelflow units are supplied complete with the necessary safety and control devices needed to connect to the cold water mains. In order to ensure high flowrate performance with minimum pressure drop even in lower pressure areas , pre-adjusted. High quality controls have been selected.
- Stelflow is approved to demonstrate compliance with Water Regulations and Building Regulations G3 & Part L.
Storage Prior to Installation
Stelflow should be stored upright in a dry area and kept in its original packaging until immediately prior to installation.
Installation Prerequisites
This Cylinder should only be installed by a competent installer holding their G3 unvented qualification. The installation of this product is also notifiable under the national building regulations.
Once completed this instruction manual in its entirety should be left with the home owner
What is Benchmark
Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are provided with the correct equipment for their needs, that it is installed, commissioned and serviced in accordance with the manufacturer’s instructions by competent persons and that it meets the requirements of the appropriate Building Regulations.
The Benchmark Checklist can be used to demonstrate compliance with Building Regulations and should be provided to the
customer for future reference.
Installers are required to carry out installation, commissioning and servicing work in accordance with the Benchmark Code of Practice which is available from the Heating and Hotwater Industry Council who manage and promote the scheme.
Water Supply
Stelflow is capable of delivering over 50 litres per minute when connected to a suitable mains supply. The high quality inlet control set with its 3 bar operating pressure has been designed to make the most of what is available however the performance of any Unvented system is only as good as the water supply.
In unvented systems both hot and cold services are supplied simultaneously from the mains so the maximum possible on-site water demand must be assessed and the water supply should be tested to ensure it can meet these requirements. If necessary consult the local water supplier regarding the likely pressure and flow rate availability.
It is important that site pressure readings are taken under dynamic flow conditions, high pressures under zero flow conditions are not necessarily indicative of satisfactory performance. A minimum of 1.5 bar at 20 l/m flow should be available. Where mains inlet pressures are likely to exceed 16 bar then an additional upstream pressure reducing device should be fitted.
A minimum of 22mm supply pipe-work should ideally be provided and existing 1/2” (15mm) cold mains pipe-work may need to
be upgraded.
Siting The Unit
Stelflow can be positioned more or less anywhere in the dwelling but it should be remembered that for every 1 meter that an outlet is above the Stelflow, the pressure will be reduced by 0.1 bar. If siting outside the heated envelope of the dwelling such as in a garage or outbuilding then frost protection should be provided and exposed pipework should be insulated.
Stelflow must be supported on a flat base capable of supporting the weight of the cylinder when full. The minimum recommended cupboard size is 650mm square.
It’s important that consideration is given to access for maintenance of the valves. The immersion heaters are 375 mm long and access space should be provided for possible future replacement
Schematic
S Plan Wiring
Commissioning Servicing
FILLING
Check all connections for water tightness including any factory made connections such as the immersion heater and the temperature and pressure relief valve. The pressure in the expansion vessel should be checked to ensure it is 3 bar (45PSI).
The valve is of the car tyre (Schrader) type.
The hot tap furthest away from the Stelflow should be opened before filling the system to let air out. The system should be flushed before use. The remaining taps should be opened in turn to expel air.
Direct Units
The system must be fully filled and flushed before switching on the power to the immersion heaters and allowing the unit to heat up. The immersion heater is supplied preset at 55°C. Turning fully to + sets to approx 65°C.
Indirect Units
Ensure the lever on the two port valve is set to the filling position and use the boiler manufacturers commissioning instructions to fill the primary circuit. When full release the lever. Switch the programmer to Domestic Hot water (DHW) and allow the unit
to start to heat. Adjust the dial of the dual thermostat to between 55°C and 65°C as required.
Storage Temperature
A storage temperature of 60-65°C is normal for both direct and indirect Stelflows . In hard water areas consideration should be given to reducing this to 55-60°C. In many healthcare applications the guidance on Legionella control and safe water delivery temperatures will require storing the water at 60-65°C, distributing at 50-55°C and using thermostatic mixing valves to control the final temperature. For details consult the NHS estates guidance on safe hot water temperatures.
Safety Valve Checks
Any water coming from either the expansion relief valve or the temperature / pressure relief valve during heat up is indicative of a problem which needs to be identified and rectified. The temperature relief and expansion relief valves should be fully opened, one at a time then both together allowing as much water as possible to flow through the tundish. Check that your discharge pipework is free from debris and is carrying the water away without spillage over the tundish and release the valves and check that they reseat properly.
General
Servicing should only be carried out by competent installers and any spare parts used must be purchased from RM Cylinders. NEVER bypass any safety devices or operate the unit without them fully operational.
Draining
Isolate from the electrical supply to prevent the immersion heaters burning out. Isolate the unit from the cold mains. Attach a hose to the draining tap ensuring it reaches to a level below the unit (This will ensure an efficient syphon is set up and the maximum amount of water is drained from the unit). Open the hot tap closest to the unit and open the draining tap.
WARNING: WATER DRAINED OFF MAY BE VERY HOT!
Annual Servicing
A competent installer should carry out the following checks on an annual basis, ideally at the same time as the annual boiler service.
- The expansion relief valve on the inlet control set should be eased open allowing water to flow for 5 seconds. The valve should then be closed making sure it resets correctly. Repeat this procedure with the pressure / temperature relief valve.Always insure that the discharge pipework is allowing the water to drain away adequately. If not check for blockages etc. and clear.
WARNING: THE WATER DISCHARGED MAY BE VERY HOT!
- Ensure that any immersion heaters that are fitted are working correctly and that they are controlling the water at a temperature of between 55°C and 65°C.
- Make sure the pressure in the expansion vessel is charged to 3 bar. Turn off the water supply to the unit and open a hot tap first. The valve on the expansion vessel is a Schrader (standard car tyre) type. Air or CO2 can be used to repressurise the expansion vessel.
- Remove the head on the inlet control set by unscrewing, and clean the mesh filter within.
- The benchmark service record supplied within this manual should be updated at each service.
Your Guarantee may be void without proof of Annual servicing. The Commissioning Certificate supplied at the rear of this manual should also be completed
Guarantee
The Stelflow stainless steel vessel carries a 25 year guarantee against faulty materials or manufacture provided that:
- It has been correctly installed as per this document and all the relevant standards, regulations and codes of practice in force at the time.
- It has not been modified in any way, other than by RM Cylinders.
- It has not been misused, tampered with or subjected to neglect.
- It has only been used for the storage of potable water.
- It has not been subjected to frost damage.
- The unit has been serviced annually.
- The benchmark service record has been filled in after each annual service.
- The guarantee period starts from the date of purchase and no registration is required.
- The extended guarantee is not transferable, and rests with the original householder.
- The system is fed from a public water supply.
Please Note: That invoices for servicing may be requested to prove that the unit has been serviced annually. All the components fitted to / or supplied with the Stelflow carry a 2 year guarante
Exclusions The Guarantee Does Not Cover
The effects of scale build up. Any labour charges associated with replacing the unit or its parts. Any consequential losses caused by the failure or malfunction of the unit.
Guidance in The Event of a Problem
If you have a problem in the first year contact the plumber who fitted the unit. Thereafter contact the plumber who carries out the annual servicing for you. If your Stelflow develops a leak we will supply you with a new one. We ask for an up-front
payment to prevent fraud. We will require the original unit to be returned to us for inspection along with a copy of your service record and commissioning checksheet. If it is confirmed that it has failed within the terms of the warranty your upfront payment
will be refunded. If a component part fails within the two year guarantee period we will send you a new one again with an upfront charge. Credit card details may be taken to prevent fraud. We ask you to post the faulty part back to us within one month by recorded delivery. Once the part has been tested and proven faulty a refund will be issued.
User Instructions
Your stainless system is automatic in normal use and requires only annual servicing. You should employ an competent installer to perform the annual servicing. Normally this is timed to coincide with the annual boiler service.
IF WATER IS FLOWING FROM THE SAFETY VALVES THROUGH THE TUNDISH THIS INDICATES A FAULT CONDITION
AND ACTION IS NEEDED.
If this water is hot turn the boiler and / or the immersion heater off. Do not turn off the water until the discharge runs cool. The
discharge may also stop.
Stelflow Unvented Indirect
Twin Coil Solar
Indirect twin coil units can be installed in two separate formats:
- In a solar powered system with a fossil fuel boiler.
- In a system with two independent fossil fuel boilers.
With either format it is essential the overall installation meets all current legislation including, in particular, the high limit isolation requirements of Building Regulation G3. This document is designed to assist in achieving this aim.
Upper Coil
The upper coil is connected to the fossil fuel boiler as per the instructions for the Stelflow single coil model with the control and high limit thermostat inserted into the middle stat pocket. The wiring requirements are as depicted in this guide.
Lower Coil: Solar Installation
In a solar powered system the lower coil is connected to the solar heat source. Either primary coil connection may be utilised as the flow or return. The solar cylinder sensor, supplied as part of the solar controls, inserts into the lower stat pocket. It is necessary to mount the solar pump in the return pipework with the two port valve (supplied with the cylinder) installed between the cylinder and the pump.
This valve is of the powered open, sprung closed design and is wired through the high limit stat which inserts into the upper stat pocket. Two wiring options for high limit isolation are provided in this guide. The control thermostat is not required in a
solar installation.
Lower Coil: Two Boiler Installation
Where the lower coil is to be used with a fossil fuel boiler, the pipework requirements are as per that of a Stainless Indirect single coil cylinder described earlier in this book. However the electrical requirements mean the control thermostat inserts into the lower tank stat pocket to control the boiler input and the limit stat into the upper tank stat pocket. The two port valve may be installed into either the flow or return pipework. Wiring of the controls are as per the wiring diagram in this guide.